Terms of Service

Last updated: October 2, 2026

1. About us and these terms

laneys-boutique.com is run under the trading name Laney's Boutique by Silvercrest Commerce LLC, 75 E 3rd St, Sheridan, WY 82801, USA, company number 2026-001913050. Email support@laneys-boutique.com, phone +1 872 370 1136. These terms apply to every order you place with us. The version on the site when you order governs that order; later changes never apply to it.

2. The way we work

Your order is shipped to you directly from our fulfillment partner's warehouse in Dongguan, China: 1 to 3 business days of processing, 8 to 10 business days in transit, delivery at the latest 13 business days after ordering. Returns go to that warehouse after you have registered them with us, as described, with the estimated costs, in our Return & Refund Policy.

3. Ordering

3.1 By confirming your order at checkout you place a binding order with an obligation to pay.

3.2 Our order confirmation email concludes the contract.

3.3 We may decline an order for a legitimate reason, for example suspected fraud or an address we cannot ship to; we inform you and refund any payment in full.

3.4 If an item turns out to be unavailable, we inform you and offer an alternative or a full refund.

3.5 You can correct or cancel your order free of charge within 15 minutes of placing it. After that it is in processing and can no longer be changed or cancelled.

4. Prices and payment

4.1 Prices are in US dollars. The checkout total, including any applicable sales tax shown there, is everything you pay: shipping is free, duties and import charges are included, and nothing is collected on delivery.

4.2 Confirmed orders are not affected by later price changes.

4.3 If a price is obviously wrong, we contact you before processing; you may confirm at the correct price or cancel free of charge, with anything paid refunded in full.

4.4 A crossed-out price next to a discount is the lowest price we charged in the 30 days before the promotion began.

4.5 You pay with the methods shown at checkout, processed securely by our payment partner Whop; we never store your full card details. Nothing is added to your order without your express consent.

5. Delivery

5.1 We deliver at the latest 13 business days after the order confirmation and in any event within 30 days. If we are late, we tell you and you can grant a reasonable extra period; if we still fail, you may cancel and are refunded in full without delay.

5.2 Risk passes to you when you, or someone you designate, physically receive the goods. A parcel lost in transit is resent or refunded in full.

5.3 Please check your address; if delivery fails because of an incorrect address, contact us and we find a solution together.

6. Returns

6.1 You may return your order within 30 days of delivery for any reason, provided you register the return with us first and follow our return instructions. This voluntary promise sits on top of your rights under federal and state consumer protection law.

6.2 Conditions, the return address in China and the estimated return costs are in our Return & Refund Policy, which is part of these terms. Returns that were not registered with us are not processed.

6.3 We refund all payments received, including any standard outbound shipping, within 14 days after the returned item has arrived at our warehouse and passed inspection. Proof of postage alone does not entitle you to a refund.

7. Faulty, damaged or wrong items

7.1 If an item is defective, does not match its description or is not what you ordered, report it within 14 days of delivery with photos. We then agree a replacement, a partial refund or store credit with you, depending on the problem; any return shipping for a confirmed defect is at our expense. This is in addition to implied warranties and other rights under federal and state law.

7.2 These rights are independent of any manufacturer's warranty.

7.3 Send your order number, a short description and photos to support@laneys-boutique.com and we resolve it at our cost.

8. Product information

We take care that descriptions, materials, sizing and photos are accurate. Slight color differences due to screen settings can occur; they never limit your return or warranty rights when a product does not match what you ordered.

9. Using the website

The site is for personal, non-commercial and lawful use. Fraud, unauthorized access attempts, malicious code and automated scraping without permission are prohibited.

10. Our content

All content on this site (texts, photos, logos, design) belongs to Silvercrest Commerce LLC or its licensors and is protected by intellectual property law. Copying, distributing or commercially exploiting it requires our written permission.

11. Reviews

By posting a review or feedback you confirm it is honest and does not infringe third-party rights, and you allow us to use it on our site and in our marketing. We publish only reviews whose origin we can verify and remove unlawful or abusive content.

12. Liability

We do not limit or exclude liability for death or personal injury caused by our negligence, for fraud, for gross negligence or willful misconduct, or for your consumer rights, including return and warranty rights. Otherwise, to the extent the law allows, we are not liable for indirect, incidental or consequential damages, and we are liable as applicable law provides.

13. Events beyond our control

We are not liable for delays or non-performance caused by events beyond our reasonable control. Your legal rights, including the right to cancel if we do not deliver within 30 days, remain unaffected.

14. Privacy

Your personal information is handled as set out in our Privacy Policy, including our use of cookies.

15. Complaints, governing law and disputes

15.1 Contact us first at support@laneys-boutique.com; we aim to resolve complaints within 7 business days.

15.2 These terms are governed by the laws of the State of Wyoming and applicable federal law of the United States, without regard to conflict-of-law principles. This choice of law does not deprive you of mandatory consumer protection under the law of the state where you reside.

15.3 As a consumer you may always bring a dispute before the courts of your own place of residence.

16. Final provisions

If any provision is invalid, the others remain in force and the invalid one is replaced by a valid provision closest to its intent. The electronic records of our systems and those of our service providers are evidence of orders, payments and communications between us.

17. Contact

Email: support@laneys-boutique.com | Phone: +1 872 370 1136
Customer service: Monday to Friday 9:00 AM to 5:00 PM, Saturday and Sunday 11:00 AM to 4:00 PM (Central Time)
Laney's Boutique, a trading name of Silvercrest Commerce LLC
75 E 3rd St, Sheridan, WY 82801, USA. Company number 2026-001913050
Fulfillment warehouse (returns): Wu Xi, Building 4, 4th Floor, 58 Baiye Road, Dongguan, Guangdong 523000, China